TPG Mobile Plans are the best value, NO CONTRACT plans on the Australian market!

Monthly Spend

Included Cap Value

Included Free Data

Free Talk TPG to TPG*

SMS/MMS Messages

Wi-Fi
Data

Calls to Landlines

Calls to Mobiles

View Plan Details

$9.99

$50

$12.99

$150

$19.99

$300

1

$39.99

$550

1

$49.99

$1000

*

1

$79.99

$2000

#

2

Click "View" for full details including call rates & conditions affecting each plan.
1 1,000 minutes p/month | 2 2,000 minutes p/month | # 2GB p/month | * 500mb p/month.

Frequently Asked Questions

• How do I set up my account and make payments?
  To create your account, simply click the "Register Now" button above and follow the prompts. You will need either a Credit Card or your Bank Account Details to complete the registration process. Your Mobile Cap Saver monthly fee will be drawn from your credit card or nominated bank account every month, 7 days before your account renewal anniversary.
  No Messy Bills - No Overdue Accounts - No Hassles!
  
  
• What costs are involved in setting up my account?
Once your registration is approved, TPG will debit your first month Cap Saver Plan fee, $20 Sim card fee and $20 'Outside Cap Credit' from your preferred payment method. For Example:


Cap Saver Fee - $49.99
Sim Card Fee - #$20.00
Outside Cap Credit - *$20.00
Total - $89.99

# $20 Sim fee applies to all new connections & number ports.
* $20 Outside Cap Credit: At the time of registration, we debit $20 that is kept as a credit on your account for any usage outside the Cap Value. This $20 is called the 'Outside Cap Credit'. The 'Outside Cap Credit' is for any calls, text or data that go either above your Cap Value or are not included in your Cap Value, e.g. premium services or roaming services. If your 'Outside Cap Credit' falls below $5 at any time, you will be debited by an amount sufficient to bring it back up to $20. Your service will become inactive if our attempts to debit your credit card/bank account to top up your 'Outside Cap Credit' to $20 are unsuccessful. If you don't go above your Cap Value and don't incur any charges that aren't covered by your Cap Value, your $20 'Outside Cap Credit' won't ever be debited. Any unused 'Outside Cap Credit' is refundable when you terminate the service.

• How long does it take to create my account and port my number to TPG?
Generally your account will be created within 24 hours. Once the registration process is complete, you will receive an e-mail from TPG stating the progress of your registration. You should receive your new TPG/Soul SIM card within 3-4 days. Once you have your new SIM, log into your account at tpg.com.au to activate. Your number should be ported within 24 hours of activation.


• Can I keep my existing prepaid or postpaid phone number?
Absolutely! We support number porting from prepaid and postpaid plans.


• Do I have to keep my old phone number?
Of Course Not! You can choose to have a completely new service & number if you wish.


• I need a new phone. Can I buy one from you?
TPG offers a range of handsets that can be purchased outright during registration. These handsets are provided at exceptional prices for use on our Mobile Cap Saver plans.


Nokia 1661
$85.95

Nokia 3120
$203.95


• Handsets are shipped from our warehouse via overnight express courier.
• Prices shown include $10 delivery and dispatch fee & GST.
• 12 month manufacturer warranty applies.
• Selection of handsets may vary based on stock availability.
Click Thumbnails to view larger images and handset specifications.

• Is there any charge to upgrade/downgrade my plan?
There's no charge should you decide to change your Cap Saver Plan. Simply log into your account management at tpg.com.au and choose the change plan option. Any changes you make will take effect at the commencement of the next billing period.


• How do I check my usage?
Log into your account management at tpg.com.au to check your usage for each billing period.


• What happens if I use all my cap credit?

Unlike most Prepaid Cap Plans, you'll never find yourself unable to make a call or send a text. Should you excede your Cap Saver value before the end of your billing period, any calls or text are simply charged to your 'Outside Cap Credit' as explained earlier.

Should your 'Outside Cap Credit' balance drop below $5, TPG will debit your credit card/bank with the amount required to return your Outside Cap Credit to $20. If you find that you are consistantly exceding your Cap Saver Plan value, you should consider upgrading your plan to meet your call requirements as this may be more cost effective in the long term.





• My phone is locked to another network. Can you unlock it for me?
Team Kaj can arrange to have your phone unlocked at very reasonable prices subject to the make/model and network. Alternatively, you can visit most mobile phone retailers for a quote.


• What sort of coverage can I expect on the TPG network?
TPG's Mobile service is delivered to you via the Optus Network. Our GSM network covers more than 690,000 square kilometres of landmass, reaching more than 96% of the Australian population. Our 3G coverage is 83% of the population and growing.
• We support 3G speeds in 3G areas provided customers have 3G handsets.
• We do not support 3G Features such as Video Calling, Presence, Instant Messaging.

To check the network coverage map for your state, city or region, click here.


• What if I'm not happy? Is there really no contract?
We're confident you will be very happy with TPG. In the unlikely event that you're not, you may terminate your mobile service by giving TPG at least 14 days written notice. You must pay for charges for the Service up to the end of the notice period.